Monday, September 14, 2009

task four: bad design




Hmm...what does this button do? It's on the side of a car door, just below the window and there's a 'Left' and a "Right" ....so it's for the windows? ...but windows obviously don't move side to side! This control is actually used for adjusting the side mirrors.

The design is 90% there, but fell short of clearly demonstrating what the buttons are used for. The labels of 'L' and 'R' are unmistakably for left and right; and the arrows pointing up, down, and side to side are obvious, but the lack of a graphic to show what the buttons are actually for, make the design poor in communicating its purpose.

The design is confusing because of the missing symbol, as the control is important the operator would only find it by either: a/ trial and error, or b/ reading the car's user manual. Curiosity would most likely be the way the operator figures out how to use it, and even then they may be cluelessly adjusting the mirrors. The addition of a simple graphic of a mirror would vastly improve this design eliminating any confusion the operator may have.

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